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Our 3CX System

Choosing a phone system for your business requires careful consideration. You want it to serve your business well, now and into the future. Whether a large enterprise or small business, your phone system needs to scale with you, without breaking the bank in the process.

Our 3CX PBX system is an open-platform office phone system that runs on premise on Windows or Linux, with the option to migrate to cloud with a simple backup and restore. 3CX is an open platform system that is based on the SIP standard. It operates with several phone hardware systems, web-based browser extensions and mobile applications.

As a leading provider of 3CX solutions, we offer 3 CX solutions that are reliable, accessible, and secure. Our solution experts are highly skilled in deploying 3CX solutions on premise (Windows/Linux) and cloud.


We deliver 3CX PBX system with enterprise-grade communications features along with advanced UC capabilities, bringing a solid, reliable, and affordable business voice solution. Some of it’s features include:


3CX handles basic redirection features like Do not disturb (DND) and call forward on busy, on timeout, when there is no registration of calls.
When calling a specific PBX, other extensions can also be included in the call like in a hunt group for every extension. Users can also log in at other extensions.

Unlimited Extensions

Each extension has a name, company position and passwords for web and SIP access that provides simple identification for your staff.
Extensions can have their own ringtone, permissions for various actions, address book and music on hold source.

Call transfer

PBX supports various unattended transfers that are triggered using VoIP phones. Special modes additionally allow calls to be transferred to cell phones


Conferences can be conducted, when necessary, where you and your team can just dial into a conference room, protected by a pin. 3CX can also call up the participants. In call-to-conference mode.

Mail box

A hosted PBX can play various announcements including the name of the extension or choice of your personal greetings.
When there is a new message, the PBX notifies the user via the message waiting indication of the VoIP phone, by email or by SMS.

Auto attendant

The auto attendant feature helps direct your incoming callers to the right account on PBX. It functions like a virtual receptionist, connecting incoming calls.

CRM Integration

3CX can integrate with any CRM that has a REST API to match an email or a number to a customer account in your CRM, helpdesk, or ticketing system.
Some of the apps that seamlessly integrate with our 3CX system include: Microsoft hyper V, KVM & Raspberry PI.

Call Center

With 3CX pro & enterprise editions, you can get advanced features bundled into one at no cost.
These features include call center reporting, user activity, barge in, listening and whisper to agent call that allow you to monitor your staff

Advantages of Using 3CX

Saves on Costs

With 3CX your company can reduce their telephone costs by up to 80% by relying on SIP trunks. 3CX integrates with web conferencing solutions that allow users to host web meetings and enjoy face to face communication everywhere.

Soft Phone to Make/receive calls

With the 3CX soft phone app available on IOS and android, you can be able to manage calls from your desktop browser, make and receive calls via the office line, at home or on the move.

Call management & Functionality

3CX phone system comprises of a switch board function that can be tailored to the way you want to view and manage phone calls. With four different views to choose from it can cater to any job role.


Number of Users




License (Billed annually)

1st year




2nd year

Quote upon request

Quote upon request

Quote upon request


On premise: Linux windows

Private Cloud: Amazon, Google, Azure

Core PBX features

Unlimited extensions

Easy back up & restore

Choose own SIP trunk

Office productivity

Auto attendant/Digital receptionist

Microsoft integration

CRM integration

Video Conferencing

Screen sharing

Remote assistance





Contact Centre Features

Call queues

Chat & Call reporting

Call recording

Enterprise features

Microsoft teams integration

Skill based routing

Start/stop call recording rights


Support ticket

Quote upon request

Quote upon request

Quote upon request

What is a PBX System?

PBX stands for Private Branch Exchange network.  With a PBX phone system, users can communicate with one another and make and receive external calls. A PBX phone system usually delivers business telephone features such as call forwarding, call transfer, call queue, auto-attendant, voicemail, etc.

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