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PBX System

Did you know that a PBX phone system can enhance your business, increase employee efficiency and productivity, ensure call security, and streamline internal communications?

A PBX system can help improve internal communication via group paging, intercom, and voice messaging. It can also allow your customers to reach you urgently when they are trying to reach your company. It incorporates all the features of a standard business telephone and provides advanced features such as Interactive Voice Response, voicemail-to-email and fax-to-email merge capabilities, configurable call routing, and multi-language support.

What is a PBX System

PBX stands for Private Branch Exchange network. Think of it as an internal telephone network of a business or other entity. With a PBX phone system, users can communicate with one another and make and receive external calls.

A PBX phone system usually delivers business telephone features such as call forwarding, call transfer, call queue, auto-attendant, voicemail, etc. PBX systems operate by using either VoIP (Voice Over Internet Protocol) or via analog or digital phone lines.

However, as technology continues to advance, most organizations are moving away from legacy-based PBX systems in favor IP-based PBX systems that are more reliable, efficient, and affordable.  With a PBX phone system, the physical phone line in your business can be split into multiple lines, allowing you to support more telephones.

Advantages of Our PBX System

At Call Experts, we offer modern-based IP PBX systems, such as 3CX and Yeaster, that are geared towards supporting your onsite, remote, and mobile workers, regardless of what industry you are in.

Advantages of using our PBX systems include:

Unified Communications

Our PBX systems offer advanced unified communications functionality to help users collaborate in real time while minimizing the cost of 3rd party services. Users can easily set up conference calls, chat with file sharing, see colleagues’ availability, check voicemails and recordings, and sync contacts with popular CRM systems.

Simplified Management

Our PBX systems require no personnel to run and maintain them, eliminating running and maintenance costs. Additionally, they operate as remote systems, which means you can access services or controls from wherever you work.


Our PBX system allows you to add phone numbers as you hire more workers. Our PBX systems can efficiently handle high volumes of calls without requiring additional staff to answer incoming calls.

Rich Functionalities

Our PBX systems come with advanced features like IVR, call forwarding, video conferencing, auto attendant, etc. that promotes communication and collaboration among your staff.

About Call Experts

Call Experts is one of the best Kenya-based phone system providers. They’re always on time, never make mistakes, and have unparalleled customer service! We’ve been partnering with them for over 4 years and they have been nothing but amazing. There isn’t anyone I would recommend more to – their consistently outstanding results have left us nothing less than satisfied.

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Our 3CX PBX system is an open-platform office phone system that runs on premise on Windows or Linux…

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Yeaster is a PBX system that provides cloud based & on premise VOIP gateway for small and medium enterprises….

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IP Phones

An IP phone is a device that utilizes internet connection to send and receive voice data. Contrary to traditional phones…

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PBX Solutions

At Call Experts, we provide PBX systems that provide seamless communication and information management…

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