What is a SIP Trunk?
SIP (Session Initiation Protocol) trunking is a communication technology that allows businesses to make and receive voice calls over the internet rather than traditional phone lines. This system is cost-effective, scalable, and offers enhanced communication reliability.
Why Choose Safaricom SIP Trunk?
Safaricom SIP Trunk is one of the leading VoIP solutions in Kenya, providing businesses with a robust and scalable telephony system. With Safaricom’s extensive network coverage, businesses can enjoy high-quality voice communication without the limitations of traditional phone lines.
Key Benefits of Safaricom SIP Trunk:
- Cost Savings: Reduce telephone costs by eliminating the need for multiple fixed lines.
- Scalability: Easily scale your communication system as your business grows.
- High Reliability: Enjoy high call quality and uptime with Safaricom’s reliable network.
- Flexibility: Use existing PBX systems with SIP trunking to enable seamless communication.
- Enhanced Features: Access features like call forwarding, IVR, call recording, and more.
How to Apply for Safaricom SIP Trunk
To apply for a Safaricom SIP Trunk, businesses need to fill out the Fixed Service Application Form and meet the required conditions. Below is a step-by-step guide on how to get started:
Step 1: Fill Out the Application Form
The application form requires essential business details, including:
- Company Name & Industry
- Physical & Postal Address
- Key Contacts (IT Manager & Billing Contact)
- VAT & PIN Registration Numbers
- Desired Service Package (One Connect Business, One Connect Plus, etc.)
Step 2: Select the Required Services
Applicants can choose services such as:
- Fixed Data (Internet, MPLS, P2P)
- One Connect Business (Voice services)
- One Connect Plus (SIP Trunk with additional features like international calling, reserved extensions, and per-minute rates)
Step 3: Attach Required Documents
Businesses must submit:
- Copy of ID/Registration Certificate
- Certificate of Incorporation
- VAT Registration Certificate
- PIN Certificate
Step 4: Choose the Last Mile Technology
Applicants must indicate the last mile technology for service delivery, such as:
- Fiber
- WiMax
- Microwave
- LTE
Step 5: Make Payment and Submit the Form
Payment can be made via M-PESA, cash, direct debit, cheque, or EFT. Once payment is made, submit the completed form and supporting documents to Safaricom for processing.
Checklist for Successful Application
To ensure a smooth application process, use this checklist:
Conclusion
Safaricom SIP Trunk is a reliable and cost-effective solution for businesses looking to upgrade their communication systems. Whether you’re a small enterprise or a large corporation, adopting SIP trunking can significantly improve call quality, reduce costs, and enhance business communications.
Ready to get started? Download the application form, fill in the required details, and submit your application to Safaricom today!
Download Safaricom checklist form here
Download Safaricom Fixed Service Application Form